Shipping And Delivery

Please be advised that the official business days in Potrics are from Sunday to Thursday. Fridays, Saturdays, holidays, and public holidays are holidays for all employees of Potrics.

Our first mission is to offer you the best online shopping experience, so we have made it easier for you to make your shipment easier because your convenience is our priority.

 

Potrics mainly delivers your orders through the company's own fleet but may get help from a third party at peak times to ensure the timely shipping of your order.

We allow you to choose the most convenient time for your delivery, on any day, on another day according to your geographical area, or during any week or even month.

You can subscribe to get your orders delivered for the selected products on a regular basis (daily, weekly, or monthly).

Usually, It takes us 7-10 working days to deliver your shipment. Some goods may need more time for processing, with delivery taking a day or several days, depending on the nature of the item.

In the case of urgent orders, please contact our customer service and we will do our best to help you.

We will deliver the order to the registered address and we consider the signature of anyone at the address as a receipt of the order.

If there is no one at the registered address to receive your order, we will ask you to contact our customer service to agree another delivery time. The company is not able to attempt delivery more than twice. The company is not responsible for any order exceeding 00 days of the first delivery attempt.


DELIVERY SCHEDULE

We process and ship all our orders 5 days a week, with the exception of Fridays and Egypt Public Holidays.